If your 3G iPhone won’t connect to 3G…
…then the chances are that the O2 shop in which you upgraded won’t have told you that you need a 3G SIM card. They’re now posting me one.
It’s only taken me a month to work it out, after waiting patiently for Apple to fix a few issues.
On the plus side, it only took me a fortnight to realise my contract tariff hadn’t been changed by O2 either, exposing me to potentially huge phone bills for heavy data usage. They kindly fixed that, though were then at a loss about my other problem. One at a time, I told myself.
I’m now wondering how long it’ll take ‘em to realise that my 18 month contract - according to my online account - runs out six months early. I might just hold them to that…
Gripes aside, it is marvellous to - finally - own a phone that syncs with my calendar, and my email, and everything else, with the minimum of hassle. And, hats off to the O2 customer support people I spoke to today - they were, honestly, great.
Memo to self: next time, stick to buying phones online.
UPDATE: New SIM card arrived the next day, although I’d expected to wait 3-5 days. A quick phone call and the new card was activated. It began working immediately. Great service - if only O2 could replicate it across the board.
Published on 15th September, 2008
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